Symptom
- Error: 'Failed to open the connection.'
- Report created in Crystal Reports based off a Universe, fails with the error:
"Failed to open the connection.
Details: Update of the SQL command from the universe failed.
This report cannot be refreshed unless the SQL command is updated from the Universe."
- Report used to work before, but started failing recently.
Read more...
Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP BusinessObjects Business Intelligence Platform 4.0
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
CR, .UNV , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.