SAP Knowledge Base Article - Preview

1300601 - Error: 'Failed to open connection. Update of the SQL command from the universe failed.', when refreshing a report based off a Universe in Crystal Reports

Symptom

  • Error: 'Failed to open the connection.'
  • Report created in Crystal Reports based off a Universe, fails with the error:
           
      "Failed to open the connection. 
       Details: Update of the SQL command from the universe failed.
       This report cannot be refreshed unless the SQL command is updated from the Universe."
              
  • Report used to work before, but started failing recently.


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Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
            
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR, .UNV , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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