Symptom
- When attempting to view a crystal report in Activex Viewer it shows the following error:
Error: The Crystal Report Viewer is unable to create its resource objects
- Issue happens only on some of the client machines but not on the server
Reproducing the Issue
- Crystal Reports Server 2008
- Operating System: Windows server 2003
Cause
The dll files present within the ActiveXViewer.cab and PrintControl.cab files are not registered
Resolution
- 1. Copy and paste the ActiveXViewer.cab and PrintControl.cab file from the BusinessObjects server on to the client machine. These cab files are present at <installation directory>:\Program Files\Business Objects\common\4.0\crystalreportviewers12\ActiveXControls
- 2. Extract these cab files in a folder and register the dll files present within them using the following command from command prompt:
- for %i in (*dll) do regsvr32 /s %i
- 3. Also register the CSelExpt.ocx file which would be present within the ActiveXViewer.cab file after extraction
Keywords
AxtiveXViewer, Crystal Report Viewer, Resource objects , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
Product
Crystal Reports Server 2008 V0