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SAP Knowledge Base Article - PreviewSymptom
You try to log in to XI 3.1 .Net and you get "Service Unavailable". The entire system is affected and a restart of IIS in the only way out of it.
In the Event Viewer, you see:
Application Error - Faulting application w3wp.exe, version 6.0.3790.3959, faulting module cdzISAPI.dll, version 12.1.0.882, fault address 0x0003c47f.
NET Runtime 2.0 Error Reporting - Faulting application w3wp.exe, version 6.0.3790.3959, faulting module cdzisapi.dll, version 12.1.0.882, fault address 0x0003c47f.Read more...
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
service unavailable w3wp.exe , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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