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1310241 - Business Objects servers does not start after an abnormal reboot of the machine

Symptom

  • Business Objects servers are not starting after the machine was rebooted for any reason.
  • Receiving the following error when logging to CMC : (FWM 20030) Could not reach CMS 'hostname:6400'. Specify the correct host and port and check for network issues.


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Environment

  • SAP BusinessObjects Business Intelligence platform (BI) 4.x
  • All supported Linux/Unix Operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

servers not starting,  solaris, unix, linux, aix, machine rebooted, serverpids, startservers, stopservers, shutdown, fwm 20030, BI4, BI 4. , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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