SAP Knowledge Base Article - Public

1314348 - Temporary files not being cleaned up when using Report Application Server

Symptom

Temporary files are not being cleaned up when using the Report Application Server (RAS) on a multi-processor system. 

Cause

Using Embedded RAS with a single CPU license on a computer with multiple processors can cause the temporary files to not get cleaned up because a CPU processor is unable to clean up the temporary files generated by a different CPU processor.

Resolution

Set processor affinity for the RAS process to use the first CPU.  For instructions on how to set processor affinity, see note 1217760 (Listed in the references section of this note).

Keywords

KBA , BI-DEV , Business Intelligence Software Development Kits (SDKs) , Problem

Product

Crystal Reports Server XI R2, OEM edition