SAP Knowledge Base Article - Public

1315150 - Crystal Xcelsius 2008 can not add live office connection after install FP1.2

Symptom

After installing Live Office FP1.2 and BOE XIR3 FP1.2, Crystal Xcelsius 2008 can not add the live office connections in the data manager.

Reproducing the Issue

  1. Install the FP1.2 of BOE and Liveoffice.
  2. In the EXCEL, export a webi report using Liveoffice.
  3. Export the EXCEL into the CX2008 with SP1.
  4. Open the data manager, add a live office connection, but failed.

Cause

The issue has been identified and tracked under ID ADAPT01190896.

Resolution

Install FP1.3 of BOE XIR3.1.

Keywords

Live office FP1.2 Bug , KBA , BI-RA , Reporting, analysis, and dashboards , Bug Filed

Product

SAP BusinessObjects Xcelsius Enterprise 2008