1315743 - Websphere server hangs frequently with SAP BusinessObjects

• Java Infoview/BI Launchpad and Central Management Console (CMC) page hangs frequently and shows "Page not found error"
• Websphere hangs and could not work with any other applications when the issue occur
• Errors in Websphere logs:

00000030 ServletWrappe E   SRVE0068E: Could not invoke the service() method on servlet /InfoView/plugin/crystalenterprise/report/viewDHTMLReport.jsp. Exception thrown : java.lang.IllegalStateException: SRVE0199E: OutputStream already obtained.

00000068 ThreadMonitor W   WSVR0605W: Thread "WebContainer : 23" (00000490) has been active for 712262 milliseconds and may be hung.  There is/are 1 thread(s) in total in the server that may be hung.

00000490 ThreadMonitor W WSVR0606W: Thread "WebContainer : 23" (00000490) was previously reported to be hung but has completed. It was active for approximately 1774070 milliseconds. There is/are 1 thread(s) in total in the server that still may be hung.

00000001 ThreadPool I WSVR0629I: The request buffer for thread pool "server.startup" has reached its capacity.

• Errors in javacoredump files:

3LKMONOBJECT com.crystaldecisions.sdk.occa.security.internal.e@2136E598/2136E5A0: Flat locked by thread ident 0x4B, entry count 1  
3LKNOTIFYQ           Waiting to be notified:                                                                                       
3LKWAITNOTIFY            "WebContainer : 11787" (0xC7267D8)

Read more...

• SAP BusinessObjects Enterprise XI 3.1
• SAP BusinessObjects Business Intelligence Platform (BI) 4.0
• SAP BusinessObjects Business Intelligence Platform (BI) 4.1
• WebSphere (Web Application Server)

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.1

6.0.2.25; 8.5; WAS; SystemOut.log; , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem