Symptom
Unable to create groups without data in crystal reports.
Reproducing the Issue
1. Create a Crystal Report with any sample database.
2. Insert a group on a Database Field where there is no data.
Resolution
1.When you are grouping on IF and ELSE statement, if the condition matches then only it will create the group otherwise it will not.
2.To match the condition, to get the group values we should have field values in database.
Keywords
KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
Crystal Reports 2008 V0 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2