SAP Knowledge Base Article - Preview

1319650 - How to change system name for client tools

Symptom

  • the login page of BusinessObjects Enterprise XI R3(BOE XIR3) client tools opens with XI R2 system name.
  • the following error occurs: "Your repository needs to be updated to support Business Objects products. Please contact Desktop Intelligence administrator (Error: USR 00031)".


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Environment

  • BusinessObjects Enterprise XI Release 2 client tools
  • BusinessObjects Enterprise XI Release 3 client tools
  • Windows

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0

Keywords

wrong system name , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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