Symptom
- The user account becomes disabled if closing the browser window without changing password at first logon to InfoView
- Error occurs on next logon
- Error: "Account Information Not Recognized: An error occurred at the server: The user account has been disabled."
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Environment
- Business Objects Enterprise XI R2
- Business Objects Enterprise XI 3.0
- Business Objects Enterprise XI 3.1
Product
SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
disable, warning, XI3.0, XI3.1, XIR2, pswd, locked, user name , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Product Enhancement
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