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1321030 - "An error has occurred: Cannot Initialize the ReportEngine.server. (Error RWI 00226)" when accessing Web Intelligence reports in Business Objects Enterprise XI 3.1


  • Web Intelligence Processing Server keeps crashing regularly.
  • When connected users access reports the following error message is experienced: 
       "An error has occurred: Cannot Initialize the ReportEngine.server. (Error RWI 00226)"
  • If a new Web Intelligence document is to be created, the application stays at 'creating session' phase and never goes beyond that.
  • A force termination of the Web Intelligence Processing Server and restart is the only way to get the server started.
  • From the trace it shows the "recycling feature" which shuts down the Web Intelligence server after an inactivity timeout, as it looks like the server is hanging i.e. no response. 
      2009/02/16 14:02:29.641|>>|E| | 2171|1571171232| ...
      2009/02/16 14:23:54.345|>>|E| | 2171|1487612832| |||||||||||||||**ERROR:CCDZMgr:NOT AN ERROR: INFORMATION: Server is stopping on inactivity timeout [cecdzmgr.cpp;635]



  • BusinessObjects Enterprise XI 3.1


SAP BusinessObjects Enterprise XI 3.1


RWI 00226, Server is stopping on inactivity timeout, WebI Server keeps crashing regularly, ADAPT01212107, hang, hung , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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