SAP Knowledge Base Article - Preview

1322496 - One or more users cannot login with SSO (vintela) from some workstations. They can login to the CMC or perform SSO from other workstations fine

Symptom

  • When trying to access Infoview SSO ( in this case Vintela ) users receive the Error: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again.
  • In 3.1 they may only receive the manual logon page
  • Manual logins may also generate a Java.Lang.NUllpointer error


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

R2 Windows AD VIntela SSO Java.Lang.Nullpointerintermittent failurefails only from 1 workstationmultiple users cannot loginSSO Single Sign on Sign-on , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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