1323635 - Error: The canonical name ServerName.domain.com and host name ServerName map to different sets of IP addresses

• When a number of the BusinessObjects Enterprise processes startup, they log an error similar to the one below in Windows Event Viewer:

Type: Error
Event ID: 35730
Category: Startup
Error: The canonical name ServerName.domain.com and host name ServerName map to different sets of IP addresses. The canonical name maps to 192.168.0.101 192.168.0.102. The hostname maps to 192.168.0.101

• A like error may be see in the log for any of the processes:

Error| |>>|E| |jobserver_name.AdaptiveJobServer_DestinationCPPSchedulingService_CHILD1| 2046|47684279167104|| ||||||||||||||||||||||assert failure: (oci_config.cpp:506). (false : The canonical name ServerName.domain.com and host name ServerName map to different sets of IP addresses. The canonical name maps to 192.168.0.101. The host name maps to 192.168.1.101 192.168.1.102.)

• BusinessObjects Enterprise XI 3.x
• Business Intelligence Platform 4.x
• Information Platform Services 4.x

SBOP , BIP , IPS , process won't start , host name , KBA , BI-BIP , Business intelligence platform , How To