SAP Knowledge Base Article - Preview

1323635 - Error: The canonical name ServerName.domain.com and host name ServerName map to different sets of IP addresses

Symptom

  • When a number of the BusinessObjects Enterprise processes startup, they log an error similar to the one below in Windows Event Viewer:

Type: Error
Event ID: 35730
Category: Startup
Error: The canonical name ServerName.domain.com and host name ServerName map to different sets of IP addresses. The canonical name maps to 192.168.0.101 192.168.0.102. The hostname maps to 192.168.0.101

  • A like error may be see in the log for any of the processes:

Error| |>>|E| |jobserver_name.AdaptiveJobServer_DestinationCPPSchedulingService_CHILD1| 2046|47684279167104|| ||||||||||||||||||||||assert failure: (oci_config.cpp:506). (false : The canonical name ServerName.domain.com and host name ServerName map to different sets of IP addresses. The canonical name maps to 192.168.0.101. The host name maps to 192.168.1.101 192.168.1.102.)


Read more...

Environment

  • BusinessObjects Enterprise XI 3.x
  • Business Intelligence Platform 4.x
  • Information Platform Services 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

SBOP , BIP , IPS , process won't start , host name , KBA , BI-BIP , Business intelligence platform , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.