SAP Knowledge Base Article - Preview

1326433 - When Webi rich client is downloaded from Infoview, the Help feature does not work at all.

Symptom

  • When Webi rich client is downloaded from Infoview, the Help feature does not work at all. It looks for help files on the C drive
  • but they are not there. When installed from the client tools install (instead of downloaded from Infoview), the Help works ok.


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Environment

  • Business objects XI 3.1
  • WebI Rich Client (WRC)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

webi rich client help , KBA , BI-RA-WBI , Web Intelligence , Problem

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