SAP Knowledge Base Article - Preview

1326560 - Unable to login using SSO after upgrade to SP5

Symptom

  • Upgrading Business Objects Enterprise R2 SP2 to SP5 results in an error message when attempting to login to InfoView via Siteminder enabled Single Sign On (SSO)
  • "An error has occurred: Unable to find servers in CMS localhost and cluster with kind cms and extra criteria null. All such servers could be down or disabled by the administrator. "


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP , Business intelligence platform , Problem

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