SAP Knowledge Base Article - Preview

1332217 - "Service unavailable" when logging into InfoView - BusinessObjects enterprise XI 3.1 deployed on IIS6.0

Symptom

Intermittent Error "Service Unavailable" when logging into Infoview XI 3.1 .Net

Only after restarting Apache Tomcat, login to Infoview is possible


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Environment

 
  • BusinessObjects enterprise XI 3.1 (BOXI 3.1) deployed on Tomcat and IIS 6.0
  • Windows 2003 R2
  • Any database

    • Product

    SAP BusinessObjects Enterprise XI 3.1

    Keywords

    KBA , BI-BIP , Business intelligence platform , Problem

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