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1332557 - Web Intelligence Rich Client user preferences are not kept


  • After setting preferences in the menu Tools > Options of Web Intelligence Rich Client, these preferences are not kept for the next time the user logs in.
  • The file My Business Objects Documents\LocData\.WebIRichClient\ is not being written to.
  • This happens if the LocData folder is located on a network share which is referenced in the registry by a UNC path like \\networkshare\username\My Business Objects Documents\LocData.
  • It is also the case if a system variable like %USER_DOCUMENTS% is used, which points to a UNC path on a network share.
  • This is often the case if users are accessing applications through Citrix.



SAP BusinessObjects Enterprise XI 3.1


Citrix , KBA , BI-RA-WBI , Web Intelligence , How To

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