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1333403 - Unable to connect: incorrect log on parameters with SQL NT authentication.

Symptom

  • When setting up the DSN to use NT authentication, Crystal Reports is unable to get data with the error "Incorrect Log On Parameters" once it is exported to Business Objects Enterprise.  Even if Crystal Reports is installed on the server and runs fine from the full client you may get one of the following errors when run from Infoview.

     1)  Prompt the user for database logon:

          Server Used: BUSINESSOBJ.reportjobserver  
          Error Message: Error in File E:\BusinessObjects\BusinessObjects Enterprise 11.5 \Data\procSched\BUSINESSOBJ.reportjobserver\~tmpbec5a4b4f3dcd8.rpt:                                                        
          Unable to connect: incorrect log on parameters.

     2) Use SSO context for database logon:  

          Server Used: BUSINESSOBJ.reportjobserver                                                                                            
          Error Message: Error in File E:\BusinessObjects\BusinessObjects                                                                     
          Enterprise 11.5                                                                                                                     
          \Data\procSched\BUSINESSOBJ.reportjobserver\~tmpbec5a4b5047bac.rpt:                                                                 
          Unable to connect: incorrect log on parameters. Details: [Database                                                                  
          Vendor Code: 18452 ]  

     3) Use same database logon as when report is run:  

  • The database logon information for this report is either incomplete or                                                              
    incorrect. 
  • Unable to retrieve Object.                                                                                                          
    The database logon information for this report is either incomplete or                                                              
    incorrect.  


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Environment

  • Business Objects XI 3.1
  • Business Objects XI Release 2

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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