SAP Knowledge Base Article - Preview

1335747 - The openDocument function results in a getBlob, getBlobChunk error or blank page when opening a Web Intelligence document

Symptom

  • Using the openDocument function in InfoView to open another document results in a getBlob error:
    • “An internal error occurred while calling 'getBlob' API. (Error: ERR_WIS_30270)”
  • Or a getBlobChunk error:
    • “An internal error occurred while calling 'getBlobChunk' API. (Error: ERR_WIS_30270)”
  • The parent document refreshes to a blank page when opening child document
  • The child document returns a blank browser window


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

WebI, WebIntelligence, Web Intelligence, getblob, blob, receive, get, error, blank, empty, no data, page, report, document, open, opendoc, openDocument, URL, hyperlink, html, hyper, link, display, ADAPT01175851, ADAPT1175851, ADAPT, 01175851, 1175851 , KBA , BI-RA-WBI , Web Intelligence , Problem

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