SAP Knowledge Base Article - Preview

1336379 - OS login prompt when viewing an Opendoc URL


  • Clicking on a link that is e-mailed from a scheduled instance of a report gives an error
  • Clicking on an OpenDocument URL when SingleSignOn is enabled gives an error 
  • Error message "An error has occurred:An error occured while trying to view the document" AND
  • A grey Windows login box pops up prompting for a userID and password
  • After logging in, this issue goes away until you restart your computer.



SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP , Business intelligence platform , Problem

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