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SAP Knowledge Base Article - PreviewSymptom
- Who is the Reporter?
- How to log a support incident
- Can more than one issue be reported in one incident?
- Should I include what type of system I am using?
- Should error messages be included in the incident?
- How to contact SAP Product Support for assistance
- Should I create multiple incidents for the same issue?
- Should I mention if I have looked at any notes before submitting the incident?
- Does it matter what Customer Number/Installation I use to create the incident?
Read more...
Environment
- SAP ONE Support Launchpad
- SAP Support Portal
Keywords
admin, support site, service, accounts, ticket, case, s-admin, message, portal, incident, s-user, sid, indicent ID, system ID , KBA , create incident , how to create an incident , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To
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