SAP Knowledge Base Article - Preview

1344438 - Unable to retrieve Object: The database logon information.... using End to End SSO

Symptom

  • End to End SSO is configured with SQL Server Database.
  • Running any Crystal report in Infoview on demand is giving the error "Unable to retrieve Object: The database logon information for this report is either incomplete or incorrect."
  • Scheduling the report by providing the same database logon credentials as the logged on user is working fine, which indicates that the user has access to the database.


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

End to End SSO, Unable to Retrive object , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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