SAP Knowledge Base Article - Preview

1344794 - Crystal Report fails with error "The document has not been opened."

Symptom

On systems that use multiple Report Application Servers (RAS), the following error message may appear when users click a button in a report: "The document has not been opened."


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

XI 3.1 error in report, BOXI 3.1 multiple RAS services , KBA , BI-BIP , Business intelligence platform , Bug Filed

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