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1346256 - "An error has occurred: java.lang.NullPointerException" loggin in InfoView with an AD user account


  • When logging on to InfoView with an AD user, the following error appears: "An error has occurred: java.lang.NullPointerException"
  • When logging on to CMC with AD user: Internal Error
  • Executing the command kinit HTTP/ the following error appears: KrbException: Server not found in Kerberos database (7) Caused by: KrbException: Identifier doesn't match expected value (906)
  • In the Tomcat log files stdout.log: ERROR com.crystaldecisions.sdk.plugin.authentication.ldap.internal.SecWinADAction  - LoginContext failed. No valid credentials provided (Mechanism level: Server not found in Kerberos database (7))



  • Windows 2008
  • BusinessObjects Enterprise XI 3.1X


SAP BusinessObjects Business Intelligence platform R2


Server not found in Kerberos database (7), An error has occurred: java.lang.NullPointerException , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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