SAP Knowledge Base Article - Public

1346388 - Dynamic parameter shows an empty text box in Crystal Reports Viewer


  • Empty List of Values.
  • Dynamic parameter doesn't show any List of Values in Crystal Reports Viewer.
  • Rather than a drop down list containing a List of Values, the dynamic parameter shows as an empty text box in Crystal Reports Viewer.


  • SAP Crystal Reports Viewer 2013
  • SAP Crystal Reports Viewer 2016
  • SAP Crystal Reports Viewer 2020

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
  2. Add a dynamic parameter to the report.
  3. Save the report to the SAP BusinessObjects Repository.
  4. In Crystal Reports Viewer, open the report from the SAP BusinessObjects Repository and refresh it.
    Notice the Dynamic Parameter shows no list of values.


  • This is expected behavior, because when a report is save to the SAP BusinessObjects Repository, it creates a Business View, and Business Views are not supported in Crystal Reports Viewer. This is why the dynamic parameter shows no values.        


  • To workaround this Crystal Reports Viewer limitation, open the report in Crystal Reports, and set the parameter with a static list of values.
  • To be able to refresh the report, and view a dynamic List of Values for the parameter, view the report in:
    • Crystal Reports; or 
    • SAP BI LaunchPad.


CR Server, Infoview, BV , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem


SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016 ; SAP Crystal Reports viewer 2020