1347107 - API call or other work around to restart CRJ without restarting the application server?

• Reports are processed within a Crystal Reports Java (CRJ) web application.
• Incorrectly written reports would attempt to load very large amount of data to generate report, causing the rest of the application to be starved for memory and CPU power.
• This brings the whole application server to a halt.
• In this scenario, the application server has to be restarted to back out of the CRJ specific issue.

• CRJ and JRC both process reports in memory, in the process space of the application server.
• If large reports are being processed, this can cause the report object loaded in to memory to expand to a point where the application server will run out of memory space.

• There is no API call to restart the CRJ or JRC without restarting the application server.
• This functionality can be found in Crystal Reports Server Embedded or BusinessObjects Enterprise by using the Report Application Server (RAS) SDK.
• The RAS SDK has the same object model as CRJ; the difference is that it runs outside of the process of the application server, by sharing it's processing power with the RAS Service (a Windows service).
• The RAS Service can be restarted when the application seems to be hanging, thus preventing the web application server from having to be restarted.

KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem