SAP Knowledge Base Article - Preview

1348398 - "An error occurred during logon on. Please check if the option is correctly set" when attempting to log on to Live Office using LDAP authentication with SSL on Business Objects Enterprise XI 3.1

Symptom

  • Error messages are displayed when attempting to log on to Live Office using LDAP authentication with SSL on Business Objects Enterprise XI 3.1
    • "An error occurred during logon on. Please check if the option is correctly set"
    • "LO 02040"
    • "FWB00028"
  • LDAP authentication with SSL works for InfoView, Desktop Intelligence and Designer
  • LDAP authentication without SSL works for Live Office


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

LDAPS LiveOffice web services , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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