SAP Knowledge Base Article - Public

1349957 - Load Report Failed error when using Named User Licenses


  • VS.NET application connecting to Crystal Reports Server XI R2.
  • When the server has Named User License set, the following error is received.

"Load Report Failed. All of your system's 0 Concurrent Access Licenses are in use at this time or your system's license key has expired"

Reproducing the Issue

  • Crystal Reports Server XI R2
  • VS.NET 2005


All Users in the Crystal Reports Server Central Management Server need to be set to Named User.


Crystal Reports Server, Named User, Concurrent User, CAL, NUL , KBA , BI , Business intelligence solutions , Problem


SAP Crystal Reports XI R2