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1350504 - BOE XIr2 CMS shutdowns after a minute after the server was rebooted

Symptom

  • Central Management Server (CMS) starts up and shutdown in the next minute
  • Central Management Console and InfoView give error "CMS cannot be contacted on port 6400"
  • When tracing is enabled for the CMS, the following errors are referenced in the log file:

[Mon Jun  8 08:42:10 2009] 24801 1 Log: level=0 cat=40 msg=33000 p=Audit/Metrics logging directory <Install Directory>/bobje/data/tmp/auditing/ does not exist or cannot be accessed or is not a directory.  Please create the directory with the appropriate permissions.
[Mon Jun  8 08:42:10 2009] 24801 1 trace message: AuditeeManager::AuditeeManager: Cannot create audit event cache due to initialization failure.  No auditing will be done.  Auditing will result in exception being thrown so that auditee is aware of the lost of audit information
...
[Mon Jun  8 08:42:10 2009] 24801 1 trace message: CNSClientManager::VerifyConnection() : search fails(37) - Transport user error: object with the specified name not found.

[Mon Jun  8 08:42:10 2009] 24801 1 trace message: CNSClientManager::VerifyConnection() : Failed to query for APSs.  Empty cluster list returned.
...
[Mon Jun  8 08:42:11 2009] 24801 1 assert failure: (apsserver.cpp:1137). (0 : Unable to register APS with local nameserver).
[Mon Jun  8 08:42:11 2009] 24801 1 Log: level=0 cat=14 msg=35101 p=The root server reported an error Initialization Failure.
[Mon Jun  8 08:42:11 2009] 24801 1 trace message: SIServerController:run: Fail to initialize or uninitialize.  Reason is The root server reported an error Initialization Failure.:

[Mon Jun  8 08:42:11 2009] 24801 1 trace message: Uninitializing TheAPSServer object.... shutdown in progress....


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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