SAP Knowledge Base Article - Preview

1353650 - How to check what Business Objects Service Pack or Fixpack is installed and whether a client or server installation package was used.

Symptom

  • In BusinessObjects 6.5, the exact product version and patch level could be seen in the Help > About menu in the client tools.
  • However in XI Release 2 and XI 3.x only the major release version is shown in the Help > About menu, for example 11.5.0.0 or 12.0.0.0.
  • Service Pack or Fixpack installation fails due to incompatible installer version (See SAP-Note 1272617)


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI , Business intelligence solutions , How To

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