SAP Knowledge Base Article - Public

1358428 - CR cross table titles are missing after changing its data source by CR4E

Symptom

Row and column titles of Crystal report Cross Table are missing after changing its data source by Crystal reports for Eclipse (CR4E)

Reproducing the Issue

  1. Create a CR report with a Cross Table.
  2. Change the data soure of this report to another by CR4E web application and then view the new report by Viewer.
  3. Row and column titles of Cross Table are missing in web Viewer.
  4. Export report to rpt format file (such as CrystalViewer.rpt) by Export button on the Viewer toolbar.
  5. Open CrystalViewer.rpt in CR designer and find the same layout that row and column titles of cross table missing.
  • CR4E 2.0 SP1
  • CR 2008

Cause

The issue is identified and tracked under ADAPT01261424.

Resolution

This issue has been fixed in CR4E 2.0 SP2. Install CR4E 2.0 SP2 or above will solve this issue.

Keywords

KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Bug Filed

Product

Crystal Reports, version for Eclipse 2.0