SAP Knowledge Base Article - Public

1359067 - Chinese character change into garbled character after exported it from CR web viewer to pdf file

Symptom

Chinese character change into garbled character after exported it from CR4E web application to pdf file

Reproducing the Issue

1.Create a CR report with Chinese character with data.
2.Depoly a CR4E web application on Tomcat which is installed on Solaris.
3.Export the report to pdf file by clicking export button on the Viewer toolbar.
4.Open the exported pdf and find Chinese character change into garbled character.

Cause

Chinese character Font are using in crystal report ,there is no related Chinese Font in the JDK font on Solaris,

Resolution

copy related Chinese Font file to  /jdk/jre/lib/fonts folder, like simsun.ttf or mingliu.ttf

Keywords

Chinese character, pdf, garbled, solaris, export, JRC, Jdk,font , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

Crystal Reports Server 2008 V0, OEM edition