SAP Knowledge Base Article - Preview

1360672 - User Logon to InfoView fails without any error when accessing InfoView through a Load Balancer in Internet Explorer


  • User Logon Fails when accessing InfoView through a Load Balancer.
  • Entering the correct logon credentials and hitting the 'Logon' button returns the user back to the logon page.
  • User logon works fine when accessing Business Objects Enterprise bypassing the Load Balancer.



SAP BusinessObjects Enterprise XI 3.1


netscaler ; cookie ; sticky ; session ; network ; sniffer ; tracert , KBA , BI , Business intelligence solutions , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.