SAP Knowledge Base Article - Preview

1365745 - Error "Account information not recognized: The user account has been disabled. (FWB 00012)" during login with SAP authentication

Symptom

Error "Account information not recognized: The user account has been disabled. (FWB 00012)" when logging in Infoview / BI Launch Pad with SAP authentication.


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Environment

  • SAP BusinessObjects Enterprise XI 3.x and SAP Integration Kit 3.x
  • SAP BusinessObjects BI 4.0

 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

FWB00012 SAP Integration Kit FP Fix Pack Installation Upgrade Business Objects XI 3.1   , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP , Business intelligence platform , Problem

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