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1366234 - XI3.1 Intallation on HPUX PA-RISC platform fails with registry errors

Symptom

  • When installing BOXI 3.1 on HPUX PA-RISC 11.23 server, the installer hangs before 100% completion and fails with following errors:

    [error] [Registry::SelfReg] Failed to register libsaxserialize.sl                                                                  
    (regsvr), error code: 25600                                                                                                        
    [error] [Registry::SelfReg] Failed to register libcrlov.sl (regsvr),                                                               
    error code: 25600                                                                                                                  
    [error] [Registry::SelfReg] Failed to register libcrqe.sl (regsvr), error                                                          
    code: 25600                                                                                                                        
    [error] [Registry::SelfReg] Failed to register libquerypanel.sl (regsvr),                                                          
    error code: 2560
  • During such failures, some processes seem to be running while others such as boe_crystalras and ConnectionServer fail with a core dump
  • Attempts to manually register the failed libraries will fail with errors such as below
    ./regsvr -v /ds1/home/bobjer3/BOE/BOEHP/bobje/enterprise120/hpux_pa-risc/ras/libsaxserialize.sl                                    
    Registering /ds1/home/bobjer3/BOE/BOEHP/bobje/enterprise120/hpux_pa-risc/ras/libsaxserialize.sl...                                 
                                                                                                                                       
    Problem registering or unregistering /ds1/home/bobjer3/BOE/BOEHP/bobje/enterprise120/hpux_pa-risc/ras/libsaxserialize.sl : Loading shared object failed. First tried to load library /ds1/home/bobjer3/BOE/BOEHP/bobje/enterprise120/hpux_pa-risc/ras/libsaxserialize.sl and failed because of error: [Unresolved symbol: CBL_NLS_GET_MSG (code) from /cobol/prod/svrexp-5.0_w4- 64bit/coblib/libxerces-c.sl.21].


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

XI3.1, hpux_pa-risc, libsaxserialize.sl, libxerces-c.sl.21, conflict , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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