SAP Knowledge Base Article - Preview

1367772 - Windows Installer launches unexpectedly, for no obvious reason

Symptom

  • On several occurrences Business Objects packages installs spontaneously while running.
  • These appear to be windows installer packages.
  • When they run they take down all SIA services on the affected BO instance.
  • Need to find out what these packages are, what is causing them to run, and what control methods are available.


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

MSI Windows Installer Event_ID_1004 Event_ID_1001. , KBA , BI , Business intelligence solutions , Problem

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