1368776 - During upgrade from BOE XI R2 to XI 3.1, an error e06d7363 is thrown

• While upgrading from Business Objects Enterprise (BOE) XI Release 2 to Business Objects Enterprise XI 3.1, an unhandled exception occurs: e06d7363 (see attachment section for full stack)
• Third line of generated stack: loaded modules references mozjsshell.exe (NOTE: the time of this stack is in GMT)
• The installation continues and completes successfully
• The log file, generated by the installer in %TMP% folder while installing, is pushed to BusinessObjects Enterprise 12.0\logging references an operation of mozjsshell.exe

******** CRASH DUMP (GMT time) ********                                                                                                        
Application:
------------------------------------------------------------------
5832 "
  current thread 0x1088
started: jeudi 23 juillet 2009 at 08:34
ends:    jeudi 23 juillet 2009  at 08:42
  User mode: 25828 ms   Kernel mode: 1828 ms

Loaded modules:
------------------------------------------------------------------
    0x00340000 C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\boezlib.dll  v 12.1.0.882  [Langue neutre]
    0x00370000 C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\TraceLog.dll  v 12.1.0.882  [Anglais (États-Unis)]
    0x00400000 C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\mozjsshell.exe  v 12.1.0.882  [Anglais (États-Unis)]
[...]

                                                                                                                                   
******** MSI LOG FILE (European summer time, GMT +2) ********                                                                                                      
Line 1                                                                                                                              
=== Verbose logging started: 23/07/2009  09:49:23                                                                                                                                                                                          
                                                                                                                                   
Line 409265
MSI (s) (88:C0) [10:34:28:699]: Executing op: ActionStart(Name=BOBJObjectUpdateDeferred.DF12BD1F_C481_4031_BA49_C6C55999C120,Description=Mise à jour d'objets CMS,)
Opération 10:34:28 : BOBJObjectUpdateDeferred.DF12BD1F_C481_4031_BA49_C6C55999C120. Mise à jour d'objets CMS                                                                                                                        
MSI (s) (88:C0) [10:34:28:746]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI15E.tmp, Entrypoint: BOBJObjectUpdate  
23/07/2009, 10:34:28: Running BOBJObjectUpdateDeferred                                                                             
23/07/2009, 10:45:32: RunRedistProgram("C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\mozjsshell.exe" "C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\boeupgrade.js" -updateobjects -logfile "C:\\Program Files\\Business Objects\\BusinessObjects Enterprise 12.0\\Logging\\objectupdate.log" -cmsname %HOSTNAME%:6400 *). Return value -529697949 
23/07/2009, 10:45:32: BOBJObjectUpdateDeferred completed successfully                                                              
MSI (s) (88:C0) [10:45:32:862]: Executing op: ActionStart(Name=BOBJBiarFileDeferred.60F4A18A_ACCB_48F0_A673_017C6A585288,Description=Configuration du CMS (Central Management Server),Template=Serveur : [1], Base de données : [2])                                   
Opération 10:45:32 : BOBJBiarFileDeferred.60F4A18A_ACCB_48F0_A673_017C6A585288. Configuration du CMS (Central Management Server)

• The objectupdate.log file is incomplete:

Thu Jul 23 2009 10:34:29 GMT+0200 C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\boeupgrade.js started
Thu Jul 23 2009 10:34:29 GMT+0200 Started processing command line agrugments
Thu Jul 23 2009 10:34:29 GMT+0200 Done processing command line agrugments
Thu Jul 23 2009 10:34:29 GMT+0200 Creating session manager
Thu Jul 23 2009 10:34:29 GMT+0200 Logging onto CMS
Thu Jul 23 2009 10:34:29 GMT+0200 Creating infostore
Thu Jul 23 2009 10:34:36 GMT+0200 Objects requiring update: 5110
[...]
Thu Jul 23 2009 10:42:26 GMT+0200 Number of objects to update:156

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem