Symptom
- After installing the LifeCycle Manager (LCM) SP2 upgrade package on Windows (32/64 bit), the LCM Job Server is missing in the CMC > Servers
- When using Create New Service, LCM cannot be added manually from CMC > Servers as it is not listed in the services that can be added
- Trying to Change/remove the LCM SP2 installation from Windows Add/Remove Programs, it throws the following error message:
- "Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
- In the Event Viewer, EventID 11723 from MsiInstaller:
- "Action SetPatchMode, entry: SetPatchProperties, library: C:\WINDOWS\Installer\MSI12.tmp"
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Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
KBA , BI , Business intelligence solutions , Problem
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