SAP Knowledge Base Article - Preview

1370536 - "An error has occurred: The database logon information for this report is either incomplete or incorrect." when viewing/scheduling Crystal Report

Symptom

  • When a user tries to view/schedule a crystal report with static parameters, get an error message : 'An error has occurred: The database logon information for this report is either incomplete or incorrect'.


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Environment

  • SAP BusinessObjects Enterprise XI 3.x
  • SAP BusinessObjects Business IntelligencePlatform (BI) 4.x
  • Crystal Reports

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

incorrect database logon, static parameter, BI 4.x, 3.x, 4.1 , 4.2 , BI, BO, Crystal, error BI4 CR 2013 2012 2016 2008 Prompt the user for database logon , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

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