SAP Knowledge Base Article - Preview

1374180 - SSM: Unable to logon to Excel Addin using a password with characters from other languages (other than English)

Symptom

  • Users with passwords containing characters like 'ö' cannot login to the Excel Add-in
  • Unable to log into the Excel Add-In, an error is received (even though the login information is correct)
  • Error: "WEB023: Incorrect Login/Password".


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Environment

SAP Strategy Management (SSM) 7.5

Product

SAP Strategy Management 7.0 ; SAP Strategy Management 7.5

Keywords

bjh ; plugin ; plug ; in , KBA , EPM-SM-APP , Applications , Problem

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