SAP Knowledge Base Article - Public

1376594 - Does the Salesforce.com connectivity with Crystal Reports is supported on SAP BI Platform installed on Unix?

Symptom

  • Does the Salesforce.com connection supported on Linux, Solaris or AIX?
  • Does a report created in Crystal Reports based on a Salesforce.com connection can successfylly be refreshed in SAP BI Platform installed on Unix?

Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
         
  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
      
  • Salesforce.com

Resolution

  • For report created in Crystal Reports 2008, 2011 and 2013:
    • Salesforce.com connection is not supported on SAP BI Platform installed on Linux, Solaris and AIX.
    • Salesforce.com connection is only supported on SAP BI Platform installed on MS Windows.
             
         
  • For report created in Crystal Reports for Enterprise 4.1 with Support Pack 06 and higher.
    • JDBC connection to Salesforce.com is supported on SAP BI Platform installed on Linux, Solaris and AIX.
    • ODBC connection to Salesforce.com is supported on SAP BI Platform installed on MS Windows and Linux.
           
      Note: Before Support Pack 06 of Crystal Reports for Enterprise 4.1, there were no support to connect to Salesforce.com

Keywords

Sforce, CR, Unix , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Attachments

cr_sfdc_installation_guide.pdf