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1377027 - "repo_proxy 13" internal problem when logging into Deski 3-tier with special passwords

Symptom

  1. Log into DesktopIntelligence (DeskI) 3-tier  with LDAP or Enterprise authentication
  2. For some users, the login fails with the following error message: "[repo_proxy 13] SessionFacade: OpenSession - (com.crystaldecisions.sdk.exception.SDKException$SecurityError: LDAP Authentication could not log you on. Please make sure your logon information is correct. If your account is under any root other than ou=b2e,dc=53,dc=com you must enter your dn. (FWM 00007) cause:javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]"


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Environment

  • BusinessObjects Enterprise XI 3.1
  • DesktopIntelligence 3-tier
  • Authentication
  • AIX

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

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