SAP Knowledge Base Article - Public

1381358 - Cancel Outbound Delivery

Symptom

The Outbound Delivery is Released, now it is required to cancel it.

Environment

SAP Business ByDesign

Resolution

  1. First, undo-release the Outbound Delivery. For that, go to the Outbound Logistics work center.
  2. Select the Outbound Deliveries view.
  3. Search for the relevant Outbound Delivery, which needs to be canceled.
  4. Select the searched Outbound Delivery and, from the Action button drop down, choose Undo Release.
  5. Now select the Monitoring view and subview By Warehouse Order.
  6. Select All Warehouse Orders from Show Drop-down and select Advanced link.
  7. Enter the Outbound Delivery ID in the Delivery ID field and select the Go Button.
  8. Click on the Warehouse Order ID number and open it.
  9. Click on View All.
  10. In the Warehouse Order screen, select the Adjustment Confirmation button.
  11. In the Adjustment Confirmation for the Warehouse Order screen, select the Line Item and choose the Enable Entry Button.
  12. In the Quantity Difference column, enter negative value of the fulfilled quantity. For example, if the fulfilled quantity is 20, then enter -20 in the Quantity Difference column.
  13. Choose the Save button.
  14. Now, it is possible to cancel the Outbound Delivery. To do that, again select the Outbound Delivery view.
  15. Search the relevant Outbound Delivery.
  16. Select the searched Outbound Delivery and from the Action button drop down, choose Cancel.

Note: In some scenarios, it might be required to cancel the corresponding Sales Order and Customer Invoice as well. However, this document does not explain how to cancel the Sales Order and Customer Invoice.

Keywords

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Product

SAP Business ByDesign all versions

Attachments

ChineseTranslationOnly_1381358.pdf