SAP Knowledge Base Article - Preview

1381920 - Unable to download Crystal Reports

Symptom

  • Error: 'You are not authorized' when attempting to download Crystal Reports; or
  • When attempting to download Crystal Reports, nothing happen; or
  • Cannot see Crystal Reports downloads from the SAP Support website.
  • Followed the steps on how to download Crystal Reports from the SAP Knowledge Base, but still cannot see the download, or it generates an error.


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, downlaod , KBA , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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