Symptom
- Xcelsius does not reset the Web service session timeout whenever a Query As A Web Services (QaaWS) query is executed.
- After 20 minutes, the following error will be displayed:
soapenv:Server.generalException: Unable to reconnect to the CMS srv-glas048:6400. The session has been logged off or has expired. (FWM 01002)
Environment
- Xcelsius 2008 SP2
- Web services
Reproducing the Issue
- Launch Infoview
- Open an Xcelsius Dashboard
- Interact occasionally with the dashboard
- After 20 mins, the dashboard will timeout
Cause
The issue has been identified and tracked under ID ADAPT01307289
Resolution
- Install Service Pack 3 of Xcelsius 2008
See Also
- SAP note 1244342
Keywords
Qaaws, query as a web service, flash, infoview, time-out, dsws.properties ADAPT01307289 1307289 20 minutes, Unable to reconnect to the CMS FWM01002 reset user interaction , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed
Product
SAP BusinessObjects Xcelsius Enterprise 2008