SAP Knowledge Base Article - Preview

1385968 - WebI report server hanging in Business Objects Edge 3.1

Symptom

  • When Web Intelligence Processing Server (XI3) recycles after "Maximum Documents Before Recycling" & "Timeout Before Recycling" have been met, WebI process attempts to stop.
  • "NOT AN ERROR: INFORMATION: Server is stopping on inactivity timeout [cecdzmgr.cpp;643]" is seen in WebI logs.
  • The WIReportServer.exe process does not terminate & WebI service is not responsive,  and we cannot  view/create reports thereafter.


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Webi, hangs, hang, hung , KBA , BI-BIP , Business intelligence platform , Bug Filed

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