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1385980 - Logging into LCM using Windows AD authentication throws an error: Commit Status=Commit attempted and failed, Promotion Status=Failure

Symptom

  • From Promotion Management / LifeCycle Manager (LCM), logging into the destination Central Mangement Server (CMS) when creating a job is successful. however, when attempting to promote a job using Windows Active directory (WinAD) authentication, the promotion jobs fail with one or more of the  below errors :
    • Commit Status=Commit attempted and failed., Promotion Status=Failure : Object has failed to promote. Please see the log for more details....
    • Commit Status=Commit attempted and failed., Promotion Status=Failure : java.lang.NullPointerException: while trying to invoke the method com.businessobjects.lcm.core.CMSLocal.getInfoObjectByCUID(java.lang.String) of a null object loaded from local variable 'cms'
    • Commit Status=Commit attempted and failed, Promotion Status=Failure: Logon failure to Destination CMS:..<system>:6400
    • While promoting the report: No objects found in the job instance.
  • Adaptive Job server (AJS) logs show an error :
    • "com.businessobjects.lcm.utilities.LCMException:Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"


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Environment

  • SAP Business Objects Business Intelligence Platform (BI) 4.x 
  • SAP Business Objects Enterprise (BOE) XI3.1 All Patch Level
  • Promotion Management / Life Cycle Management (LCM)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

LCM, WinAD, AD Authentication, failure, lcmbiar cannot import ,unable to promote the report, javaargs, WinAD/krb5.ini, krb5.ini, AJS, APS, , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

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