1386271 - No SAP Systems available when creating a new connection in Crystal Reports

• SAP Systems list blank.
• In SAP GUI, it displays the SAP Systems entries.
• In Crystal Reports, there is no list of SAP BW Systems or SAP Systems to select from.
• In Crystal Reports, when attempting to create a new connection to SAP ECC, ERP, or SAP BW, there is no available systems to select.

• SAP Crystal Reports 2013
• SAP Crystal Reports 2016
• SAP Crystal Reports 2020

1. In Crystal Reports, create a new data source connection.
2. Choose SAP Tables, Clusters or Functions, or SAP BW MDX driver.
3. Notice there is no list of SAP systems or SAP BW systems.

• The list of SAP Systems is empty when Crystal Reports:
• Cannot find the file on the local computer where the SAP System entries are stored; or
• The file found does not contain any SAP System entries.
          
• The list of SAP System is created using the SAP Logon. And the SAP Logon / GUI stores the SAP Systems information in the following file, depending of the version of SAP GUI:
• SAP GUI 7.20 to 7.30 : saplogon.ini
• SAP GUI 7.40 to 7.60 : SAPUILandscape.xml               

• Copy the file in which the list of SAP Systems are stored to one of the directory where Crystal Reports read the file:
     
1. Depending of the version of SAP Logon locate the file where the list of SAP Systems is stored, on your local computer:
• SAP GUI 7.20 to 7.30 : saplogon.ini
• SAP GUI 7.40 to 7.60 : SAPUILandscape.xml    
        
2. Copy and paste the file in one of the following folder:
     
        C:\Users\<USER NAME>\AppData\Roaming\SAP\Common\
        C:\Windows\
         
3. Close and re-open Crystal Reports.
      
4. Now, it will display the list of available SAP systems or SAP BW systems.

CR, SAP IK, saplogon.ini , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020