Symptom
- SAP Systems list blank.
- In SAP GUI, it displays the SAP Systems entries.
- In Crystal Reports, there is no list of SAP BW Systems or SAP Systems to select from.
- In Crystal Reports, when attempting to create a new connection to SAP ECC, ERP, or SAP BW, there is no available systems to select.
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
CR, SAP IK, saplogon.ini , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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