SAP Knowledge Base Article - Preview

1386882 - When scheduling to Email the following error is displayed "[CrystalEnterprise.Smtp]: [Error initializing SMTP server. Return code: [TCP open failed.]"

Symptom

  • Unable to schedule a Crystal Report to an email (SMTP) destination.
  • Error message is displayed in the failed instance "[CrystalEnterprise.Smtp]: [Error initializing SMTP server. Return code: [TCP open failed.]."


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Environment

  • SAP BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

TCP open failed, Error initializing SMTP server, email destination, email error, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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