SAP Knowledge Base Article - Public

1388923 - An error has occurred: Item SI_XSLT_INFO was not found in the collection

Symptom

  • Change the format options while rescheduling the migrated report instance
  • Receives error: "An error has occurred: Item SI_XSLT_INFO was not found in the collection"

Environment

BusinessObjects Enterprise (BOE) XI 3.1 FixPack (FP) 1.6 onwards
Application Server: IIS (ASP .NET 1.1.4322)

Reproducing the Issue

  1. Migrate a report along with it's instances from BOE XI R2 to BOE XI 3.1 FP 1.6 onwards.
  2. Go to the Reschedule option for instance of Crystal Report.
  3. Click on Format option.
  4. We receive the following error: "An error has occurred: Item SI_XSLT_INFO was not found in the collection"

Cause

The issue has been identified and logged under Problem Report ID ADAPT01310844

Resolution

Targeted to be fixed in BOE XI 3.1 Service Pack 3

Workaround:
Schedule the migrated report and then reschedule this new successful instance instead of rescheduling the migrated instance.

Keywords

3.1, reschedule, SI_XSLT_INFO, migrated instances , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports all versions